Since its foundation in 2010, the concern for quality has been a priority in the development of any activity in LUXAE. Likewise, and as part of the Community in which it is immersed, our organization is committed to the protection of the environment, natural resources and the health and safety of its employees and neighbors.
All while maintaining the fundamental pillars of our organization equal rights and duties without discrimination based on race, sex, religious ideology, political or trade union and ethics in relationships with all our stakeholders.
These commitments and concerns go beyond mere compliance with the law and regulations applicable to what is established, implemented, certified according to ISO 9001:2015 and is kept updated our Management System. This system aims to establish the Global Management System Company, binder all functions, and tools for meeting the internal management of the Company and external full satisfaction of the needs and expectations of our clients, and to ensure quality and Environment Protection levels.
SOME NUMBERS TO EASY UNDERSTAND OUR COMMITMENT WITH QUALITY:
MORE THAN 100.000 UNITS
- LED MODULES DELIVERED TO CUSTOMERS
3 UNITS
- LED MODULES RETURNED DUE QUALITY PROBLEMS
0.00003 % = 30 ppm
- RATIO RETURNS
2014
- YEAR OF LAST RETURN RECEIVED DUE TO A QUALITY ISSUE
We understand that quality should not be exclusively a feature of our products and services, but that should be the way to understand the reality in our company, extending our entire business cycle, involving our suppliers, with the daily responsibility of all who work in the business, and offering to customers in all our products.
As an example of the results of this commitment, we are proud to say that the current rate of returns for quality problems during production is approximately 0.00003% or 30 ppm (parts per million).
If you are interested in obtaining a copy of quality certificate of the company, do not hesitate to apply through our contact form, or through your account manager.
iso certificate, uca certificate and quality policy
Below you can find the certificates accrediting our quality management system according to ISO 9001:2015 and our production conformity system, as well as a copy of our quality policy:
Continuous Improvement
Our demanding nature pushes us to do things a little better every day. Everything can be improved, and constructive criticism is a daily constant within the company, always looking for excellence in all aspects of daily functioning.
Since the tasks of design to after-sales service, through production processes or selection of suppliers and partners, everything is subject to a process of continuous improvement, detecting improvable points, and taking action to make these processes more effective and efficient in a transparent way to those who are related to LUXAE.
From the very best partners
As if the art of cooking is involved, we believe our products and services as culinary masterpieces, and we rely on two fundamental premises to carry them out: the best ingredients, and the best cooks.
In LUXAE this becomes into the best components available in the market, and the best human team and partners, to get the best out of these raw materials.
For this reason we have chosen SGS as certifier of our quality system ISO 9001:2015, because it is a world-renowned company, with presence in over 120 countries and over 75,000 employees.
